WARRANTY & CLAIMS
Return Product for Warranty
To process a warranty claim, you must provide a valid proof of purchase showing:
- The product is within the 1-year warranty period
- You are the original purchaser
Without this, we won’t be able to review your claim.
Before You Submit a Claim
OGSO products are built for the mountain, but not every issue is a warranty case. Our warranty covers:
- Manufacturing defects
- Material defects
It does not cover:
- Normal wear and tear
- Damage from impacts, misuse, or poor maintenance
- Products modified or repaired outside OGSO
REVIEW OUR FULL WARRANTY POLICY BEFORE SUBMITTING YOUR CLAIM.
1. Photo of the entire ski (top side)
5. Detailed photos of damages (right side)
2. Photo of the entire ski (base side)
6. Detailed photos of damages (left side)
3. Photo of the engraved ski code
(both ski together)
7. A picture featuring both skis together
side by side
4. Photo of the base directly below the
claimed damage
1.Photo that shows total of product from above.
2. Photo that clearly shows the problem claimed on the merchandise.